Frequently Asked Questions

It was in 2016.  A group of friends came together with a simple idea: Create beautiful jewelry that gives voice to the stories within every one of us!  We wanted to empower women wearing our jewelry - everywhere. 

We get asked this all of the time.  And, yes, we have a cause - it is the life blood of who we are.  Ten percent of every purchase helps fund the healing of female sexual abuse survivors.  We are not just running a business, we have a mission! Read about it on our website HERE.

Kate Bijou jewelry is elegant, beautiful, made with 24K Gold, AND let you say who you are, why you are, and what is important to you.  In other words, Kate Bijou is awesome!

All our products are hypoallergenic.  They are also lead free, corrosion resistant, and have tarnish resistant stainless steel cores sealed with 24k gold coating.  You will find that our bracelets fit most wrist sizes.

All orders shipped within the United States are shipped free of charge to the purchaser.  We do, however, charge shipping fees for international orders.

For US orders, delivery is made within 6 business days from the date of shipping.  International orders are usually made within 14 business days from shipping.  We use DHL as our international shipping provider.

Yes!  If within 30 days of receiving your order you are not 100% satisfied, FOR ANY REASON AT ALL, we will give you a full refund, and we will pay for the return shipping.  We are happy, when you are happy!

Refunds are issued in the same form of payment as originally made for the purchase. Refunds usually take 5-10 business days to hit your account (timing will vary based on your financial institution).
 

Clean with a soft cloth. Avoid wearing while showering or swimming. Avoid harsh chemicals such as detergents, bleach, and strong soaps. Keep your jewelry in a smooth and non-abrasive space.

 A Kate Bijou Affiliate is someone who believes in our cause to help those who have experienced the pain of sexual abuse or know someone who has experienced the pain of sexual abuse in their life.  Kate Bijou's mission is to help those people heal through their sponsored ongoing retreat.  A Kate Bijou Affiliate will speak to the power of our cause and to the beauty of the jewelry we sell to support that cause.  A Kate Bijou Affiliate will receive compensation for helping to sell our cause and our beautiful jewelry. 

For helping us spread and support our cause of supporting those who are effected by sexual abuse, we pay our reps 20% of all sales.

Yes!! Simply sign up to be rep by following the steps found on our Kate Bijou Affiliate page HERE.